FAQ
Overview
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Payment & Shipping
Shipping Rates:
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FREE UPS GROUND SHIPPING ON ORDERS OVER $50
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Shipping rates Are all Flat Rates through UPS
Shipment Processing:
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Orders received after 1:00 PM EST will be processed the next business day
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Most orders will be processed and shipped within 3 business days
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We do not ship on Saturday, Sunday, or Holidays
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E-mail notification with your tracking number will be sent once your order ships
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Orders over $150.00 will be shipped “Signature Required”, unless requested otherwise
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No international shipping
Secure Ordering & Payment Options
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Returns & Refunds
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Damaged Shipments:
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Contact UPS direct at 1-800-PICK-UPS or (1-800-742-5877)
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UPS claim processing time is about 8-10 business days
* For any problems or concerns with shipping please contact us at 888-541-2493 from 9:00am-4:00pm, PST, via email at